We are a brokerage and payroll service based in Walsall

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Our services

We provide a helpful, friendly, personalised and approachable service to help you make the most of your direct payment / individual budget and to ensure that you receive the best quality of care and service.

~ IBS Support Ltd

Employees

We connect you with carefully matched personal assistants or care agencies suited to your team’s unique requirements.

Our service includes bespoke job descriptions and tailored employment contracts, plus dependable interim cover for holidays, illness, or unforeseen gaps—keeping your operations running smoothly and your staff well supported.

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Payroll services

Provide a monthly payroll service from submitted timesheets

Record annual leave, sickness and other absences

Calculate Inland Revenue contributions and national insurance

Issue P45s and submit employers’ annual returns

Provide a P60 every year for your employees

Obtain public liability insurance and (enhanced) CRB checks

Audit your account on a regular basis

Support & guidance

Statutory payments (sick pay & maternity/paternity leave entitlements)

Payment of provider invoices

We will work with you and your social worker to ensure your care needs are met within the framework of your budget

Other information

Our Fees

All our fees are included in the monies your receive from Walsall MBC

~ IBS Support Ltd

Who can refer:

Local authority staff

Health authority staff

Self funding people